Support

Contact

A question, a problem, an idea: contact@dropp.care. Please do not send health information or screenshots of your journal: we do not need them to help you.

Keeping a copy of your journal

In the journal, the share button prepares a PDF report or a full export of your data. You choose where to save it and who to send it to.

Algoo Premium subscription

To recover a subscription: Algoo settings → Algoo Premium → “Restore a purchase”. The subscription is managed and cancelled in your App Store account settings. Refund requests are made to Apple.

Your data

The journal is saved on your devices; the publisher has no access to it and therefore cannot view or restore it. Details in the privacy policy.

What support does not do

We give no medical advice. For any question about your health or your treatment, talk to a health professional. In an emergency, call your local emergency number.